Boss First Aid gathers information from customerr interactions. Information which is gathered during the customer interface process may be used internally as well as circulated to third parties. Payment data may be gathered by third party payment handling companies such as PayPal. For information related to how these companies handle your information please consult their websites. The primary purposes for which we collect personal information from you is to provide you with our products and services and to best manage our relationship with you. We may also collect your personal information for reasons associated with these primary purposes. Rest assured, we will only use your personal information if we have a lawful reason to do so. The security of your personal information is very important to us and we have systems in place to protect the personal information we hold. We store the personal information we collect in both hard copy as well as electronic formats in secure storage with restricted access.
GRIEVANCES, COMPLAINTS & ISSUES
If the customer has a grievance, complaint or issue they should contact us via our contact us page and outline their issue. We will do our best to remedy the issue even if it is something whch is inside of our control. Within reason, we will always do our best to get a satisfactory outcome for the customer.